Spell Saab

When I suspected Joey had bladder stones again, I was adamant about finding a new vet for her. I’d been going to Vets in Practice along White Plains since it opened a couple of years ago. I needed to find a new doctor because I didn’t understand why she’s peeing blood again when I followed their instructions of only feeding her Royal Canin Urinary S/O. She’s not allowed to eat anything else for the rest of her life. What a sad life because she hates the stuff :( I’ve been so conflicted, like a mom with an allergy-prone kid… I felt like I needed a second opinion because I suspected Joey’s former vet would recommend her for surgery once again even if she was just opened up last July.

Allegedly, the young doctors from Vets in Practice are known to recommend surgery right away. This is something my college friend Carissa mentioned to me and something that my sister-in-law Chelo experienced firsthand. Her dog Arya had a cough that wouldn’t go away and Chelo, being a new dog owner who had just moved into a new apartment back then, thought she might have eaten a screw or a staple wire. Her vet, who was also Joey’s doctor, recommended Arya to undergo surgery. They opened her up, found nothing, and stitched her back up. I believe they apologized to Chelo and figured out it was either kennel cough or an allergic reaction. Can you imagine going through surgery you didn’t need after all?

So I was messaging with friends, asking them for recommendations and Lauren reminded me about Pendragon Vet Clinic. Her dog Melo had a huge bump on his stomach when he was just a puppy and it was late at night when she noticed it. I researched for a vet hospital that was open at the time and found Pendragon. He got confined for a few days and he is so happy and fluffy today. I Googled more info on the clinic and read this on their website:

Pendragon Veterinary Clinic (PVC) was founded in 2004, as a veterinary clinic geared towards providing premium health services to pets and their owners. It started as a vision of Mayem Yao, DVM; way before it even occurred to her to become a veterinarian. As an animal lover who started breeding dogs when she was 13, she had several encounters which made her deplore the state of animal care in the country. She was disappointed by vets without a passion for caring for animals; unnerved by doctors who were afraid to approach and hold a dog in their arms; frustrated by those who could not explain the illness to her clearly; and angered by some who refused to treat or confine a dog claiming “ethics.” The turning point came when a beloved bitch started having a very difficult labor in the middle of the night. It took hours for her to find a doctor willing to perform an emergency cesarean section. Sadly, the doctor was ill–prepared and made several incorrect treatment decisions, resulting in the loss of the mother and all her pups.

Good marketing right there because I was sold. Went to them the following day and because of the holidays, there was only one vet available. Though I ended being there for 5 hours, I was confident Joey was in good hands when I left her before going to Singapore.

Great thing about them is that they’re so easily accessible, they’ve even got an app for iOS or Android so you can keep track of your pooch’s progress.

IMG_5193

All her lab results and prescriptions were on the app, plus they gave daily updates!

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Beyond that, they even messaged me on Viber like they promised they would.

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I called as soon as we landed but office hours are only from 9:30am-6:30pm and beyond that are only for emergencies. They suggested I pick her up in the morning instead and so I did. I was there at 9:15am hahaha. So happy Joey is back home. They recommended a more conservative method instead of doing surgery right away. The x-ray results showed that her bladder stones are very tiny, she may be able to pass them when she pees. She’s under medication right now — 1 syrup, 1 gel capsule and 1 tablet. Sadly, she’s also still on a Royal Canin Urinary S/O diet.

Gigil!!!

Gigil!!!

Getting instructions about her meds

Getting instructions about her meds

SMILE!!!

SMILE!!!

Just wanted to share my great experience with Pendragon Vet Clinic in case you wanted to check it out. They’ve also got a mobile clinic with an extensive list of services. Looking forward to Bear’s fast recovery!!

♥,
Saab

Pendragon Veterinary Clinic is located at G/F Amaremca Bldg., 107-A Kalayaan Avenue Diliman, Quezon City
0922-VETHELP (09228384357) / (02) 436-3833 / (02) 401-9674 (emergency hotline)
admin@pendragonvet.com

Saab

55 Comments

  1. Reply

    Monica

    January 5, 2016

    Shocks. Parehong pareho lang ang Vets in Practice sa mga hospital. Nilagnat lang ng mataas, confine agad. Boo.
    Glad you found your Vet for Joey! Get well soon Joey!!!!!!!!

  2. Reply

    Mayee

    January 6, 2016

    I can’t even imagine having surgery when needed, what more when it’s totally unnecessary :(

    Glad that bear was well taken care of!! Still so happy and cute even when she’s bearing the sad life of her diet. Hehe.

    P.S. Yay #SpellSaab12 tote! Hihi. Totally using mine at the office :D

    • Reply

      Saab

      January 6, 2016

      Love itttt!!

  3. Reply

    Luluash

    January 6, 2016

    I also went to Pendragon (as recommended by a super animal lover friend) for a 2nd opinion for my blind baby. Love their clinic and very professional staff. You’d notice how all the members are animal lovers themselves and I was left assured they’d really take care of my poochie. Glad you went there too!

    • Reply

      Saab

      January 6, 2016

      Wooohoo!!

  4. Reply

    Camz

    January 6, 2016

    Thanks for the detailed entry! We pet mommies need alternative options talaga. I had to go to a 24-hour clinic in Makati when my kitty accidentally swallowed my dog’s meds that’s super poisonous for him! Di kasi siya kaya dun sa normal vet ko, he become super wild sa medicine time. Kahit mas expensive, worth every peso.

    • Reply

      Saab

      January 6, 2016

      *thumbs up*

  5. Reply

    PAM L.

    January 6, 2016

    Another good thing about Pendragon is that they also promote animal welfare! They actually do a lot of low-cost surgeries and services, some pro-bono and open to donations, for Philippine Animal Rescue Team! You might wanna check this shelter out and help spread word about them! :)

    • Reply

      Saab

      January 6, 2016

      Yes, I read about that! Awesome!!

  6. Reply

    Verna

    January 6, 2016

    Lost my dog at vets in practice mandaluyong. Staff told us that our dog was ok and then out of the blue they called to say he’s dead. I think 5 years ago all of the vets there are passionate and you can really see and feel it. But now i think some of them just want to get your money. Never again, vets in practice. Never again.

    • Reply

      Saab

      January 6, 2016

      Oh my gosh!!!!:(

  7. Reply

    Lea

    January 6, 2016

    Hi Saab!
    I’m just wondering what you were feeding Joey prior having kidney stones? I have a Dachshund and from what I researched, they really are prone to kidney problems even at a young age so I’m sort of paranoid and I keep track on the food he eats and the color of his pee. I’ve been letting him try different brands of dog food to see which one would be perfect for him.

    Heard beef pro is too high in protein daw and can cause kidney problems. He’s allergic naman to Pedigree, Alpo, and Vitality. He doesn’t like Eukanuba naman. I’d like to kmow which ones to avoid sana. Sometimes I’m considering raw diet na for him kasi nakakapraning. :(

    • Reply

      Saab

      January 7, 2016

      She was eating Royal Canin Mini Indoor Adult :( If you can’t feed him raw, cos I don’t think safe, raw, affordable meat (like chicken necks, etc) is easily accessible here in our Manila, try the organic stuff you can get in Bow & Wow.

  8. Reply

    Mimi

    January 6, 2016

    I thank God I found this vet online! It breaks my heart every time I see Pepper having seizure, it went on for almost a year. We even went to UP Vet Teaching Hospital and waited for hours for her check up and tests, and they just gave her some antibiotic like her first vet. After those, nagseizure pa din siya. Then we decided to seek another opinion from Pendragon and we found out that Pepper is suffering from epilepsy, and gave her proper meds. She’s seizure-free for a couple of months now. So yay! So happy for Joey also. ❤️ Kudos to Pendragon. Hope we bump into each other there, Saab!

    • Reply

      Saab

      January 7, 2016

      YAY!!

  9. Reply

    Avid

    January 6, 2016

    My dogs also go to Pendragon but VIP Mandaluyong is great too, that was our vet for a long time. Pendragon didn’t offer the Viber communication with me, I was/am so sad that my dog died without me getting to see him (it was xmas eve) he must have been so lonely in his final moments. Sorry rambling…

    • Reply

      Saab

      January 7, 2016

      Hi Avid!! Omg, was he confined when he passed away?:( Was it just this Christmas? So sorry to hear that :(:(

  10. Reply

    Xenie

    January 7, 2016

    Brought my 11 year old little shih tzu for X-ray kasi pabalikbalik cough nya. Her lungs were clear but doc May found a huge gall stone in her bladder. Our options were to try meds to make it smaller para mascomfortable sya or get her into surgery. From what I saw sa X-ray, the gall stone was bigger than a marble, which is big for a shih tzu. We opted for surgery and after 3 days of confinement and a week of those disgusting rowatinex gel caps and antibiotics, we could barely see the surgical wound. I had 2 other dogs who had surgery at pendragon and what makes me confident in bringing them in for surgery is that they have an anaesthesioslogist and 2 surgeons. Like hospitals for people, their surgical room is equipped with monitors and the anaes is in the room with the surgeon while ongoing ang surgery. Even pag nakaconfine sila, I am not worried kasi I know that there are nurses and even a doctor who stays with them 24hours a day.

    • Reply

      Saab

      January 8, 2016

      YAY for good vets!!

  11. Reply

    Jackie Saunders

    January 7, 2016

    My babies are the babies of Pendragon too. But there was one incident that I had to go to Vets in Practice Mandaluyong because of proximity.

    I was so shocked by their fees! A mere CBC will cost you 560Php in Pendragon but in VIP it is 2000+Php!

    Am I the only one who noticed that their prices in VIP are really jacked up? Oh my gosh. Lesson learned: stay loyal to Pendragon because their fees are reasonable, their vets are the best and they care for my fur babies like its their own.

    Good job Pendragon!

    • Reply

      Saab

      January 7, 2016

      Oo nga!! I was so surprised her confinement for how many days was not as expensive as others!

  12. Reply

    XENIE

    January 8, 2016

    Pendragon’s rates are lower than other vets. their consultation fee is only Php300+ as compared to Php500+ of other vets. Plus, if you come back for follow up check-ups, they don’t charge you anything. Other vets bawat balik charge agad ng consutation fee.

    • Reply

      Saab

      January 8, 2016

      Love it thanks for the info!

  13. Reply

    Thea

    January 11, 2016

    Hello Saab, glad to know your baby is feeling better. As a pet parent to several cats and dogs, I understand how you felt when Joey got sick. At Pendra, was there explanation given on why despite being on an RC U-SO diet since her surgery, she still developed crystals and peed blood? Are the prescribed medications just for the dissolution of the crystals and to make her better this time (as opposed to preventing a recurrence in the future)? What meds does she have to take and for how long? Re diet, did the new vet offer alternatives to RC Urinary SO? If none, then all who have recurring bladder crystals have no other choice? The reason why I’m asking is that I have a cat who had bladder surgery several months ago. Thank you.

    • Reply

      Saab

      February 15, 2016

      Hi Thea! Vet said, Vets in Practice should have analyzed her crystals (the ones taken out during her first surgery) to test if it was likely to come back. IDK what they would have done differently if ganon.. She had to take Rowatinex for a month, I haven’t seen any signs of straining or blood in her pee but I’m taking her back for another check up soon. No alternative to Urinary SO, unfortunately :( Best if you can take your cat to Pendragon and ask the vet about your cat. Good luck!

  14. Reply

    Patria

    January 11, 2016

    Hi, Saab! I was also thinking of going to a different vet clinic for my dog. Mahal ba sa Pendragon? Haha

    • Reply

      Saab

      January 11, 2016

      Not at all!

  15. Reply

    Fenella Villaluna

    January 11, 2016

    I live pendragon & they have the best doctors!!

  16. Reply

    Fenella Villaluna

    January 11, 2016

    I love pendragon & they have the best doctors!

  17. Reply

    Grace

    January 11, 2016

    Hi Saab can i ask what are the medications that joey is taking for his bladder stones? Bcoz i have a yorkshire terrier who has bladder stones also and his peeing blood 3 weeks na. The vet prescribed Renacure syrup and Rowatinex gel only. We want to know if its the same with joey. Thanks

    • Reply

      Saab

      January 12, 2016

      Rowatinex 3 times a day, Co-amoxiclav twice a day and Sambong twice a day!

  18. Reply

    Elise

    January 12, 2016

    Got a very bad experience at Vets In Practice :( lost our dog because of them! Our dog was completely healthy when we left her there, she only got wounds on her paws then biglang ang dami ng sakit na lumabas. Eh we were going to Singapore that time, so we had no choice but to leave her there. Una, kidney infection daw then biglang heart failure na :( my boyfriend’s sister who is a nurse was shocked when I told her na puro fluids ang binigay sa dog namin because of her kidney infection and that should not be the case daw, dapat regulated since malulunod nga daw ang heart which may lead to heart failure. So feeling namin they wasn’t able to monitor the fluids they gave and didnt do tests thoroughly. And also, they dont give updates kami pa yung tatawag and nagtetext sa kanila all the way from Singapore just to give an update. Unfortunately, we lost our baby :( for our new dog now, we go to Pendragon and we have nothing bad to say about them, all praises! The doctors are very sweet and they treat your babies as their babies too! Our little furry baby loves them so much :)

    • Reply

      Saab

      January 13, 2016

      So sorry to hear about your old dog :( hope everything goes well with Pendragon!

      • Reply

        Princess

        March 23, 2016

        Hi i want to bring my shih tzu there..her mouth is always open..

        • Reply

          Saab

          March 29, 2016

          Make sure you’re giving her enough water!:) Panting is their way of cooling off. I hope she doesn’t have a jaw problem :) Better to have her checked if it’s a concern!

  19. Reply

    selle

    January 19, 2016

    oh my, i wish i chanced upon your blog sooner! i am literally two days late in reading this post! we had to bring our 6yo pom to the vet last sunday after we saw blood in his urine! we were on the lookout for a new vet too and ended up at animal clinic after asking friends around. and just like your joey, muffin was diagnosed with having bladder stones. the experience at animal clinic was pretty okay but will def try your reco if we arent satisfied! thank you for sharing! and i hope our furbabies get well stat!

    • Reply

      Saab

      January 19, 2016

      Get well soon, Muffin!!

  20. Reply

    Gillian

    January 19, 2016

    I just needed to comment on this post to commend Pendragon Veterinary Clinic. We had a senior mini pin named Yoda who developed rheumatism due to his old age. He had difficulty walking and we have been trying to find someone who can put the pep back to his step. Sometimes, his rheumatism got so bad that he wouldn’t get up for weeks. It was painful for us to see him suffer. We tried different treatments, but none worked. We then encountered Pendragon in a pet fair in BGC and they invited us to visit their clinic in QC. So we went there, got Yoda examined and they recommended a treatment for him that required the medicine to be injected into his legs. After we agreed to try it, lo and behold, Yoda was walking around again. This treatment is a bit expensive and needed to be injected every month, but it was so worth it. Note that only Pendragon had it in the Philippines. This was a couple of years back and I have forgotten the name of that miracle medicine. Yoda is also in doggy heaven now. He passed away at the age of 14 in his sleep last December 20.

    • Reply

      Saab

      January 19, 2016

      Wow!! Awesome recovery story! Thanks for sharing! Sad to hear about Yoda’s passing but at least his rheumatism was treated years before he passed.

  21. Reply

    Precious

    February 1, 2016

    Hi Saab! I chanced upon your blog and it’s like heaven sent to us. We’re here at Pendragon right now to have our sick Pomeranian checked and we’re so happy with their service. CK the nurse and Dr. Yao was so patient, understanding and caring. Dr. Yao was very good and detailed in explaining to us the possible diseases that might hit our Pom. Thank you so much Saab for sharing your story! :)

    • Reply

      Saab

      February 3, 2016

      Glad to know I helped!!

  22. Reply

    joe

    February 17, 2016

    pendragon vet clinic seems to be selective on how they handle different customers.
    They seem to overcharge or including lab tests that are not necessary. Our dog needs a minor surgery and we got a blood test for our dog and I learned that similar procedures costs only P600 compared to the P3000 at this place. Prior to the test they say the the blood test is required before surgery and say that the price is P3-4k.

    After taking the blood test , I get a bill for P4120, with a test for distemper included. I did not ask for those tests, nor were they explained to me.
    Lab results from our dog are still not viewable or rather : our lab results only show:
    “PRE ANES Note re test igM on Friday Prior to admission.” – that’s all.

    We found out these blood tests are only optional and are only offered if needed.
    I’ve looked through other reviews on their fb page and they’ve had a similar experience:

    –June 26, 2015–
    “I just came in today and i did not like my Pendragon experience. My dog had an emergency case. They informed me that an emergency case may cost 3.5k to 5k. When we came in they gave my dog fever remedy which consists of an ice pack and an injection. They tested my dog for parvo et al. My running bill was at 4.9k when they informed me that we had to confine the dog for about 5 days. Their vet told us that the estimated cost per day was at 5k. So we just decided to leave the vet and go to another one. Before leaving we requested for the lab results so that we can turnover to the next vet. They told us they do not print results because we can access it via mobile app. At this point my mother was already fuming because they refused to give us a copy of the lab exams we paid for. Since my mother was already angry, they eventually printed the results. Also, they removed the catheter and told us that they will not release the dog with a catheter. To add insult to the injury, when i asked if we can get dextrose for the dog, they said they will not allow a dog to be given dextrose if he was to be treated somewhere else. Would certainly not recommend going here. Btw, my running bill in another vet is only at 1k.”

    • Reply

      Saab

      February 22, 2016

      This is sad to hear. Sorry about what happened. Thanks for sharing this too.

  23. Reply

    Gabrielle

    February 18, 2016

    Hi Saab! A little off topic, but I’d like to ask how often you vaccinate Joey? I have an 11 mo. old pup and he’ll be due for rabies and 5-in-1 vax in a couple of months. I’m concerned because I learned that in the States, there’s a movement advising against annual vax as recent studies are proving it to be unnecessary and too toxic for the dog, but here in the PH, the last 2 vets I’ve been to don’t share the same conservative approach. Plus the rabies vax is mandated by law (I think?) What’s your take on this?

    • Reply

      Saab

      February 22, 2016

      Hi Gabrielle! I’ve never heard of that concern before! Joey gets her shots yearly..

    • Reply

      Glorie

      March 30, 2017

      Hi! Was wondering what did you do to your pup po? Yearly vaccinations parin? I also know the movement since I’ve researched it here sa net. I’ve been to three vets for my chowchow and they more or less wants to vaccinate my dog with everything that’s available.

      For me it’s okey naman. It’s not really about the price but what the vaccines will really do to my dog, will it help or will it cause more problems.

      Thank you ^_^

  24. Reply

    Nemo

    April 28, 2016

    I am glad to read about this. I am considering bringing my little girl (feline) to this clinic if she fails to improve in the next few days at her current animal hospital. The problem is that we moved to a province a bit north of Manila recently, so I could not bring her there willy-nilly — I am afraid the stress of the trip could worsen her condition at this point. A balancing act, and a terrible one to manage when you know that whichever decision you make, you will always consider yourself culpable for any negative outcome. It certainly would not matter to me if every vet in the world were to say there is nothing I can do. You simply feel culpable.

    • Reply

      xenie

      April 28, 2016

      Hi Nemo! We live in Bulacan but bring all our pets to Pendragon. We had a mixed breed dog who had a huge lump on her stomach. The lump was quite big that it already had a foul smelling wound and we decided to bring her to a vet in Bulacan instead of Pendragon simply because we could only transport her at the back of our pick-up. She was operated on at the vet clinic in Bulacan and the doctor was not able to remove all of the lumps because she was already losing blood and there was no blood available at the clinic. There was only one doctor and our house helper was the one who had to hold the dog while the operation was ongoing. No nurses. She was not even confined after the operation. Said clinic also does not offer the testing of the lump if it was cancerous or not. After 2 months, the smaller lumps which the doctor was not able to remove grew and so we decided to bring her to Pendragon. There it was found that she contracted erlichia at the previous clinic, which all our dogs eventually tested positive to and we had to give all 5 of them Doxycycline.

      Now back to the lump… surgery was immediately scheduled but as the doctors of Pendragon opened her up it was found that the lump already touched the lungs and continuation of the surgery would lead to her death on the OR Table. So we decided to close her up and were able to take care of her for 6 more weeks before she died at home.

      sorry for the lengthy comment… anyway, the moral of the story is to bring your pet to the best doctor there is as bringing her to a mediocre clinic with limited doctors and resources could only aggravate the situation. We were thinking that we could have saved her if we brought her to QC for the 1st operation, instead of staying in Bulacan.

      • Reply

        Nemo

        April 28, 2016

        Hi, Xenie — funny thing, I actually could not stand it any longer and uprooted my cat for the long drive to Pendragon after posting that comment. Now she is confined there, which makes me feel rather more secure than if she had continued her stay at the other vet hospital. Then I came home and read your comment. I am so sorry about your dog — I can barely wrap my mind around how painful that must have been and continues to be. You did help me feel I had made the right decision, though.

  25. Reply

    Claire

    July 4, 2016

    Hi Saab. My Choco baby is also suffering from bladder stones particularly Calcium Oxalate. Would like to inquire what kind of bladder stones Joey had? And perhaps how much his surgery costs? My vet suggested surgery for my Choco baby since meds wouldn’t be able to melt the stones. :(

    • Reply

      Saab

      July 14, 2016

      Hi Claire! For her surgery, overnight fees, and meds, I spent around Php21,000. Good luck with your doggy!!

      • Reply

        annesadac

        March 5, 2017

        Hi saab, i just want to ask how much ung surgery sa pooch mo? I just went there yesterday for my dogs surgery and it cost 10k. Then 4500k for the pre-anesthesia. All and all it cost me 21k including the confinement and antibiotics.

        • Reply

          Saab

          March 7, 2017

          Yes, that sounds about right. Mine was a total of P21,461.60

  26. Reply

    Katheirne Aguas

    March 26, 2017

    My friend’s 3mos old pug named Chubby had a problem with his stool for a couple of weeks already. He wanted to have a second opinion coz his first vet seems to be not concerned of the situation. When he mentioned that he will be taking his pug to VIP in Mandaluyong for a second opinion, I told him it’s a NO NO coz I read something about it in your blog which I don’t clearly remember when haha. So I searched all your posts about Joey and we found Pendragon! After a series of lab tests, they found out he has liver problems and must be on a diet. As expected, Chubby’s stool went back to normal. My friend keeps on thanking me whenever we see each other and I just say to him, we have to thank Saab for the reco :) So on behalf of my friend and some of my fellow readers, thank you very much for being helpful in a lot of ways <3

    • Reply

      Saab

      March 27, 2017

      Oh, this is wonderful!!! I’m so happy Chubby is alright!! Thanks for taking the time to let me know the great news :) <3

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